Below, you can access a list of selected publications (may be out of date). For the most recent publications from C3 Lab, see my Google Scholar profile here.
Language and Cultural Barriers in Global Virtual Teams
- Helen Ai He, Naomi Yamashita, Chat Wacharamanotham, Andrea B. Horn, Jenny Schmid, Elaine M. Huang. “Two Sides to Every Story: Mitigating Intercultural Conflict through Automated Feedback and Shared Self-Reflections in Global Virtual Teams”. In Proceedings of the ACM: Human Computer Interaction (PACM 2017), 1(2), pp. 51-72. ACM, 2017. Supplementary Materials as ZIP file.
- Helen Ai He, Naomi Yamashita, Ari Hautasaari, Xun Cao, and Elaine M. Huang. “Why Did They Do That? Exploring Attribution Mismatches Between Native and Non-Native Speakers Using Videoconferencing.” In Proceedings of the 2017 ACM Conference on Computer Supported Cooperative Work and Social Computing (CSCW 2017), pp. 297-309. ACM, 2017.
- Helen Ai He. “Augmenting Computer-Mediated Communication Tools to Mitigate Language and Culture Barriers in Global Virtual Teams”. Doctor of Philosophy (Ph.D. Dissertation). Department of Informatics, University of Zurich, Switzerland. 2017. Chapter 1: Introduction only.
- Helen Ai He, Nemanja Memarovic, Amalia Sabiescu, and Aldo de Moor. “CulTech2015: cultural diversity and technology design.” In Proceedings of the 7th International Conference on Communities and Technologies, pp. 153-156. ACM, 2015.
- Helen Ai He and Elaine M. Huang. “A qualitative study of workplace intercultural communication tensions in dyadic face-to-face and computer-mediated interactions.” In Proceedings of the 2014 Conference on Designing Interactive Systems (DIS 2014), pp. 415-424. ACM, 2014.
Inclusive Data Visualizations
- Helen Ai He, Jagoda Walny, Sonja Thoma, Sheelagh Carpendale, Wesley Willett. Enthusiastic and Grounded, Avoidant and Cautious: Understanding Public Receptivity to Data and Visualizations. IEEE Transactions on Visualization and Computer Graphics 2023 ( IEEE VIS Honorable Mention Award).
- Priya Dhawka, Helen Ai He, and Wesley Willett. We are the Data: Challenges and Opportunities for Creating Demographically Diverse Anthropographics. Proceedings of the 2023 CHI Conference on Human Factors in Computing Systems (ACM CHI), 1-14.
- Teale Masrani, Helen Ai He, and Geoffrey Messier. The Human Behind the Data: Reflections from an Ongoing Co-Design and Deployment of a Data-Navigation Interface for Front-Line Emergency Housing Shelter Staff. Late Breaking Work, Proceedings of the 2023 CHI Conference on Human Factors in Computing Systems (ACM CHI), 7 pages.
- Teale Masrani, Helen Ai He, and Geoffrey Messier. Data Visualization to Facilitate Compassionate Decision-Making in Emergency Housing Shelters. Canadian Communication Association (CCA 2023), Abstract, 1 page.
- Priya Dhawka, Wesley Willett, Helen Ai He. (2021). Observations of Data Resistance: Challenges of Communicating Demographic Data at Private Institutions. Workshop paper at the IEEE VIS Human-Data Interaction Workshop 2021.
- Helen Ai He, Jagoda Walny, Sonja Thoma, Wesley Willett, Sheelagh Carpendale. (November, 2019). “Discussing Open Energy Data and Data Visualizations with Canadians.” Technical Report. 61 pages. Department of Computer Science, University of Calgary.
Computing Education
- Quinn Goddard, Nathan Moton, Jonathan Hudson, Helen Ai He. A Chatbot Won’t Judge Me: An Exploratory Study of Self-Disclosing Chatbots in Introductory Computer Science Classes. In The 26th Western Canadian
Conference on Computing Education (ACM WCCCE ’24), May 2–3, 2024, Kelowna,
BC, Canada, 7 pages. - Teale Masrani, Leanne Wu, Helen Ai He, Lora Oehlberg, Anika Achari, Ali Hazari, Syeda Zainab Khaleel, Samuel Osweiler, Nathaly Verwaal. “I am not alone in this”: Experiences of Common Humanity and Social Connection from a Computer Science Course on the Metacognition of Learning.In The 25th Western Canadian Conference on Computing Education (ACM WCCCE ’23), Vancouver, BC, Canada, 5 pages.
Loneliness, Isolation and Polarization in an Increasingly Digital World
- Teale W. Masrani, Jack Jamieson, Naomi Yamashita, and Helen Ai He. Slowing it Down: Towards Facilitating Interpersonal Mindfulness in Online Polarizing Conversations Over Social Media. Proceedings of the ACM on Human-Computer Interaction 7, ACM CSCW (2023): 1-27.
- Mathilda Colins, Zachary McKendrick, Jack Jamieson, and Helen Ai He. Designing for Safety: Leveraging Theatre Design Expertise for Fostering Safe Spaces in Livestreams. Canadian Communication Association (CCA 2023), Abstract 1 page.
- Helen Ai He. 2018. “Transcending Boundaries: Applying Intergroup Contact Theory to the Design of Collaborative Mixed-Reality Games”. Position paper at the Hybrid Events Workshop at ACM CSCW 2018, 4.
Autonomous Vehicle Design in the Global South
- Ashratuz Zavin Asha, Sharifa Sultana, Helen Ai He, Ehud Sharlin. “Shotitwo First!”: Unraveling Global South Women’s Challenges in Public Transport to Inform Autonomous Vehicle Design. In ACM Designing Interactive Systems (ACM DIS 2024) (Honorable Mention Award).. 17 pages.
Persuasive Eco-Feedback Technologies
- Helen Ai He, Saul Greenberg, and Elaine M. Huang. “One size does not fit all: applying the transtheoretical model to energy feedback technology design.” In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (CHI 2010), pp. 927-936. ACM, 2010.
- Helen Ai He. “One size does not fit all: Extending the Transtheoretical Model to Energy Feedback Technology Design”. Master of Science (MSc) Thesis. Department of Computer Science. University of Calgary. 2010.
- Helen Ai He and Saul Greenberg. “Motivating sustainable energy consumption in the home”. In ACM CSCW Workshop on Designing for Families. (Workshop held at the ACM CSCW 2008 Conference), pp. 1-5. ACM, 2008.
Media Spaces
- Amy Voida, Stephen Voida, Saul Greenberg, and Helen Ai He. “Asymmetry in media spaces.” In Proceedings of the 2008 ACM Conference on Computer Supported Cooperative Work (ACM CSCW 2008), pp. 313-322. ACM, 2008. (Honorable Mention Award; Nomination Rate: 5%, Acceptance Rate: 23%)
The Mindful Academic 