Publications

For my Google Scholar profile, see here.

Mitigating language and cultural barriers in global virtual teams

Helen Ai He, Naomi Yamashita, Chat Wacharamanotham, Andrea B. Horn, Jenny Schmid, Elaine M. Huang. “Two Sides to Every Story: Mitigating Intercultural Conflict through Automated Feedback and Shared Self-Reflections in Global Virtual Teams”. In Proceedings of the ACM: Human Computer Interaction (PACM 2017), 1(2), pp. 51-72. ACM, 2017. Supplementary Materials as ZIP file.
Helen Ai He, Naomi Yamashita, Ari Hautasaari, Xun Cao, and Elaine M. Huang. “Why Did They Do That? Exploring Attribution Mismatches Between Native and Non-Native Speakers Using Videoconferencing.” In Proceedings of the 2017 ACM Conference on Computer Supported Cooperative Work and Social Computing (CSCW 2017), pp. 297-309. ACM, 2017.
Helen Ai He. “Augmenting Computer-Mediated Communication Tools to Mitigate Language and Culture Barriers in Global Virtual Teams”. Doctor of Philosophy (Ph.D. Dissertation). Department of Informatics, University of Zurich, Switzerland. 2017. Chapter 1: Introduction only.
Helen Ai He, Nemanja Memarovic, Amalia Sabiescu, and Aldo de Moor. “CulTech2015: cultural diversity and technology design.” In Proceedings of the 7th International Conference on Communities and Technologies, pp. 153-156. ACM, 2015.
Helen Ai He and Elaine M. Huang. “A qualitative study of workplace intercultural communication tensions in dyadic face-to-face and computer-mediated interactions.” In Proceedings of the 2014 Conference on Designing Interactive Systems (DIS 2014), pp. 415-424. ACM, 2014.

Designing persuasive eco-feedback technologies

Helen Ai He, Saul Greenberg, and Elaine M. Huang. “One size does not fit all: applying the transtheoretical model to energy feedback technology design.” In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (CHI 2010), pp. 927-936. ACM, 2010.
Helen Ai He. “One size does not fit all: Extending the Transtheoretical Model to Energy Feedback Technology Design”. Master of Science (MSc) Thesis. Department of Computer Science. University of Calgary. 2010.
Helen Ai He and Saul Greenberg. “Motivating sustainable energy consumption in the home”. In ACM CSCW Workshop on Designing for Families. (Workshop held at the ACM CSCW 2008 Conference), pp. 1-5. ACM, 2008.

Media spaces

Amy Voida, Stephen Voida, Saul Greenberg, and Helen Ai He. “Asymmetry in media spaces.” In Proceedings of the 2008 ACM Conference on Computer Supported Cooperative Work (CSCW 2008), pp. 313-322. ACM, 2008. [Honorable Mention – Best Paper Award Nominee; Nomination Rate: 5%, Acceptance Rate: 23%]

Loneliness and Isolation in an Increasingly Digital World

Helen Ai He. 2018. “Transcending Boundaries: Applying Intergroup Contact Theory to the Design of Collaborative Mixed-Reality Games”. Position paper at the Hybrid Events Workshop at ACM CSCW 2018.

For my Google Scholar profile, see here.

Mitigating language and cultural barriers in global virtual teams

Designing persuasive eco-feedback technologies

Media spaces

Loneliness and Isolation in an Increasingly Digital World

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